Corona policy

Update 13 Aug 2021. Read here what the corona regulations mean for your stay.

Sandberghe is closely following the developments around the corona virus. We would love for you to start your holiday feeling safe and enjoying your stay with us. We hope to be able to welcome you soon in our park under normal circumstances. Until then we are observing the regulations of the Central Government.

General regulations:

The national regulations apply also in our park
  • Observe 1.5 metre distance from each other
  • Do not shake hands and wash them regularly
  • In order to enable us to guarantee the safety of our co-workers, we request from everyone that you do not make contact with our co-workers
  • Always follow the instructions from the staff
  • We request that your payments are exclusively by pin or by bank transfer; at the moment we cannot accept cash

 

Reception

Our reception desk is open. Please enter reception only one person at a time

Visits

Visits during the day are permitted if national regulations are observed, e.g. 1.5m distance and the maximum allowed number of people together in a group

Animation

Our Do & Discover team has put together a corona-proof programme with fun activities in the open air

Facilities

The swimming pools and the restaurant are open. The protocol for the swimming pool will be explained when checking in.

Hygiëne regulations

  • Desinfectant handwashing liquids and hand sprays are positioned at various points in the park.
  • All communal areas and buildings are cleaned with desinfectant and antibacterial cleaning products
  • Plexiglass is provided in the communal areas
  • The reception area and so-called contact points like light switches, bedside cabinets, door handles and additional buttons are cleansed with professional materials
  • Bedding is washed at a temperature of above 60 degrees Celcius so viruses cannot survive.

Health 

If a reception staff member or the owner, or family members of mentioned staff member have a cold, are sick or have any other illness, the staff member will stay at home until a minimum of one day after they are symptom-free.

Rebooking/cancellations

See "Carefree booking" for our rebooking options. If you want to cancel your booking and do not want to take advantage of the option to move your booking to another date, the general conditions or the general cancellation conditions will apply

 

Safety

Sandberghe always prioritises the health and safety of its guests, of owners who are staying or are considered to live at the park, and of its staff members. We follow at all times the government-imposed regulations in order to prevent the spread of diseases. 

 

Do you still have questions regarding the measures taken by us or regarding your reservation? In that case please telephone our contact centre: +31 (0) 413 262 585